Logo for our self catering holiday apartment, Marbella, Spain
Tel Mobile 07961 103493, Home 01329 834582 or Work 01329 288924.
Email: enquiries@accommodation-marbella.com

 
 
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Booking Conditions
1 To reserve our apartment, the client should complete and sign one of the booking forms on this web site and return it to the Owners with the non-returnable deposit for 25% of the apartment rental price for the rental period requested. Once received by the owners, confirmation will be sent in writing confirming the booking. To check availability please either e-mail the booking form, send us an e-mail or telephone on the number above. When availability is confirmed please complete the booking form and return it to us with the deposit to  Please make cheques payable to Lisa Rustell and send to 19 Knowle Avenue, Knowle, Wickham, Hants. PO17 5LG.
2 The owners reserve the right to refuse any booking without an explanation. In the event of this happening the guest will be advised in writing of any such refusal and all payment will be refunded to the guest.
3 The balance of the rental, plus the security deposit is payable not less than 8 weeks before the start of the rental period. If the balance is not received within the stated period the owners will contact the guest by e-mail of telephone to advise them accordingly. Whatever the outcome of such contact the Owners reserve the right to give notice in writing that the reservation is cancelled.
4 Reservations made within 8 weeks of commencement of the rental require full payment at the time of booking.
5 Dishonoured cheques will automatically cancel any reservation made, and the Owners will advise the guest accordingly.
6 A security deposit of £100 (One hundred pounds) for each rental period is required when full payment is made for any damage caused to the Owners property or contents. However, the sum reserved by this clause shall not limit the guest’s liability to the Owners. The Owners will account to the guest for the security deposit and refund the balance due within 2 weeks of the end of the rental period.
7 The rental period shall commence at 4.00pm on the first day and finish at 10.00am on the last day.
8 The maximum number of people residing at the self catering apartment must not exceed that stated in the literature unless permission has been granted by the Owners in writing. If any guest is exceeding these numbers in the property or on the Owners land a surcharge will apply on a pro-rata basis.
9 The Owners will provide bedding, bed linen and tea towels. Personal towels and linen for the cots are not provided.
10 The Owners operate a no smoking policy inside the apartment for the comfort of future guests. Any guest disregarding this condition will forfeit their security deposit.
11 The guest and their party agree to be considerate tenants and take good care of the property and it’s contents, and leave it in a clean and tidy condition at the end of their stay. The Owners reserve the right to make a retention from the security deposit to cover cleaning costs if the guest leaves it in an unacceptable condition. The guest also agrees not to act in any way that might cause disturbance to neighbouring apartments.
12 The guest shall report to the Owners without delay any defects in the property of breakdowns of failure of equipment of appliances. The Owners will then be able to rectify these failures at the earliest opportunity.
13 Under no circumstances shall the Owners liability exceed the amount paid to the Owners for the rental period.
14 Once the Owners confirm the booking, these booking conditions form part of the contract.
15 Guests are advised to take out adequate travel insurance.
 
16 The Owners shall not be liable to the guest:-
  a For any temporary defect or stoppage in the supply of public services to the property, nor in respect of any equipment, plant, machinery, or appliance in the property or gardens.
b For the loss, damage or injury, which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the Owners.
c For the loss, damage or inconvenience caused to or suffered by the guest if the property shall be destroyed or substantially damaged before the start of the rental period and in any such event the Owners shall within seven days of notification to the guest refund all sums paid.

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